Privacy Policy

This Privacy Policy ("Policy") explains how Fillmension Inc. ("we," "our," or "the Company") handles your personal information when you use our casual games and related services. It outlines how we collect, use, store, transfer, and protect your data, as well as your rights regarding your information. We prioritize the privacy and security of your personal information in full compliance with applicable laws and regulations.
1. Introduction and Purpose
This Policy aims to provide clarity on our practices regarding personal data handling during your interaction with our services, including game registration, login, customer support, and participation in events. We are committed to safeguarding your privacy and ensuring your data is processed responsibly and transparently.

By using our games and services, you agree to the collection, usage, and processing of your personal data as outlined in this Policy.
2. Scope of Application
This Policy applies to all services provided by Fillmension Inc., including casual games, customer support, event participation, and community interactions. It governs how we process your data across all platforms and services.

Through these services, we may collect, store, and process data required to enhance your gaming experience. This Policy applies uniformly, regardless of the region in which you reside or access our services.
3. What is Personal Data?
"Personal Data" (or "Data") refers to information that identifies or could reasonably be used to identify you. It includes:

· Direct Identifiers: Such as your name, email address, or phone number.

· Indirect Identifiers: Such as IP addresses, device IDs, or gameplay activity.

For detailed examples of what we collect, please refer to Section 4: Definition and Collection of Personal Information.
4. Definition and Collection of Personal Information
4.1 Definition of Personal Information

Personal information includes all data that identifies or is linked to an individual. Examples include, but are not limited to:

· Name, email address, or phone number for customer identification and communication.

· Device identifiers and system logs for service optimization.

· Gameplay data and preferences to enhance user experience.

4.2 Collection Principles

· Legitimacy and Necessity: We collect data only when required to provide our services.

· Minimization: Data collection is limited to what is necessary to deliver services or features.

· Transparency and Consent: For sensitive information, we obtain explicit consent.

4.3 Types of Data Collected

· Basic Information: Data required for account setup, such as usernames and passwords.

· Device Information: Details about your device's operating system, IP address, and performance.

· Usage Data: Logs, session durations, and activity records to understand engagement.

· Sensitive Information: Such as identity verification details, collected only with your consent.
5. Use of Personal Information
We process personal data for the following purposes:

1. Service Provision: To enable account registration, gameplay, and in-game purchases.

2. Service Optimization: To improve game design and ensure smooth functionality.

3. Security: To detect fraud, monitor compliance, and maintain a safe gaming environment.

4. Legal Obligations: To comply with regulatory requirements and respond to law enforcement.

Your information will not be used for purposes beyond those specified without obtaining your explicit consent.
6. Storage and Sharing of Personal Information
6.1 Storage Security

To ensure the security and integrity of your personal data, Fillmension Inc. employs a comprehensive range of technical and organizational measures. These include encryption during both data transmission and storage, multi-layered firewall protections, and real-time monitoring to detect and mitigate potential threats.

All personal information collected is securely stored on servers located within China, adhering to national cybersecurity standards. Access to this information is strictly controlled, with only authorized personnel granted access under monitored conditions. Furthermore, all access to personal data is logged, enabling prompt detection of unauthorized activities and ensuring compliance with internal protocols and relevant regulations.

We retain your personal data for a period of 3 to 5 years, depending on the nature of the data and the purpose for which it was collected. Once the retention period ends, or upon your request and where legally permissible, data will be securely deleted or anonymized to prevent unauthorized recovery or use.

6.2 Sharing of Data

Your personal information will only be shared with third parties under specific, clearly defined circumstances and in full compliance with applicable privacy laws and regulations. These circumstances include:

1. Regulatory Obligations: We may disclose your data to governmental or regulatory authorities when required by law or to comply with lawful requests during investigations.

2. Business Transactions: If the Company undergoes a merger, acquisition, or asset sale, your personal data may be transferred as part of the business assets. In such cases, you will be notified in advance, and we will ensure that the receiving entity adheres to similar data protection obligations.

3. Legal Claims and Rights Protection: Data may be shared when necessary to safeguard the rights, property, or safety of our users, employees, or third parties, such as in response to fraud, cyberattacks, or other harmful activities.

4. Service Providers: To enhance your gaming experience, certain services may involve trusted third-party partners. These partners are contractually bound to maintain data confidentiality and only use the information as directed by the Company.

Before sharing any sensitive personal data, we will explicitly seek your consent, except in cases where sharing is legally required or essential to protect vital interests. For added transparency, a summary of third-party recipients and their roles will be provided upon request.

By implementing these measures, Fillmension Inc. strives to uphold your trust and ensure that your personal information is shared responsibly and securely.
7. Use of Cookies
At Fillmension Inc., we value your privacy and are committed to protecting your personal information. To enhance your experience on our website and within our games, we use cookies and similar technologies. Cookies are small files stored on your device that help us remember your preferences, improve functionality, and analyze how you interact with our website and games.

We use cookies for the following purposes:

· Personalization: To remember your preferences and settings, ensuring a customized and seamless experience.

· Performance and Analytics: To gather data on how our website and games are used, helping us improve performance and user experience.

· Advertising: To deliver personalized ads and content based on your interests and browsing behavior.

By using our website or games, you consent to the use of cookies as described in this policy. You can manage your cookie preferences through your browser settings, including the option to block or delete cookies. However, please note that blocking certain cookies may affect your experience with our website and games.

For more information on how we handle your data, please refer to our full Privacy Policy.
8. Data Transfer
Your personal data may be transferred to and stored in countries outside your region, including locations outside China. These transfers enable us to operate our services globally and ensure seamless user experiences.

We implement safeguards to protect your data during cross-border transfers, such as encryption and security protocols. Despite these transfers, we comply with relevant legal requirements in China and abroad to uphold your privacy rights.
9. Protection of Personal Information
Fillmension Inc. prioritizes safeguarding your personal information and implements comprehensive measures to ensure its security. We adopt advanced practices and adhere to strict internal protocols to protect your data against unauthorized access, loss, misuse, or alteration.

9.1 Access Control

We enforce strict access control mechanisms, allowing only authorized personnel with a legitimate business need to access your personal data. Each access is monitored, and detailed access logs are maintained to detect unauthorized or suspicious activities promptly. Authorization processes are periodically reviewed to adapt to evolving security needs.

9.2 Encryption

All sensitive information, such as account credentials, payment details, and personal identifiers, is encrypted during both transmission and storage. We utilize industry-standard encryption protocols (e.g., AES and TLS) to protect data integrity and confidentiality, ensuring that it remains secure even if intercepted.

9.3 Multi-Layered Defense

We deploy multiple layers of defense mechanisms, including firewalls, intrusion detection systems, anti-malware software, and secure configurations for applications and servers. This layered approach ensures that even if one security measure fails, others will act as barriers against potential threats.

9.4 Security Training and Awareness

Our employees undergo regular and mandatory training sessions on data protection policies and security practices. These sessions focus on areas such as phishing awareness, password management, secure coding standards, and the latest developments in data privacy laws. This continuous education ensures that our team remains vigilant and capable of protecting user data effectively.
10. Your Rights
Your Rights

At Fillmension Inc., we value your control over your personal data. You have the following rights regarding your information:

· Access: You may request details about the personal data we hold about you, including how and why it is processed.

· Correction: If any information we hold is incorrect or outdated, you have the right to request that it be updated or corrected.

· Deletion: You can request the removal of data that is no longer necessary for the purposes for which it was collected or if you withdraw your consent. However, certain legal obligations may prevent us from fulfilling your request.

· Consent Withdrawal: You may revoke your consent for specific data processing activities. While this will not affect the legality of processing conducted before your withdrawal, it may limit access to some of our services or features.

To exercise these rights, please contact us at [email protected]. When submitting your request, ensure you include sufficient information to verify your identity and specify the action you wish to take. This is to safeguard your data and prevent unauthorized access.
11. Protection of Minors
Fillmension Inc. is committed to safeguarding the privacy and rights of minors. Our services are strictly available to users aged 13 and older. If you are under the age of 13, you are not permitted to access or use our services. To ensure compliance with this policy, we do not knowingly collect or process personal data from children under 13. Parents or legal guardians are encouraged to monitor their children’s online activities. For inquiries or assistance, parents can contact us at [email protected] to review or request the deletion of any data associated with a minor.
12. Policy Updates and Notifications
This Policy is subject to updates to reflect changes in our practices or legal requirements. We will notify you via game announcements, website updates, or email before significant changes take effect.
13. Contact Us
If you have any questions or concerns, please contact us at:

Email: [email protected]

Fillmension Inc. is committed to providing a transparent and secure gaming experience while respecting your privacy！